Reviews

"Excellent people to work with. I have a new set and couldn’t be happier"

    ★★★★★   ·   Mike Dennis   ·   2 days ago

"I've worn hearing aids for three years now. About a year ago I had to start wearing glasses, too. At my yearly check up with Therese, I asked about the hearing aids that fit in your ear. Therese said she wouldn't recommend them for my particular hearing loss at that time. Recently at my yearly check up, we again discussed the hearing aids that fit in the ear canal. Therese explained that improvements had been made and if they were comfortable for me, she thought I would like them. She suggested that I think about it and if I wanted to try them, call her. Well, I called her, made an appointment, and decided to try them for six weeks (at no cost). I've been wearing them for a little over a week and so far so good. As of now I plan to keep these aids; but if for some reason I decide that I don't like them, I'll return them and go back to my old aids. I truly appreciate how Therese listens to my concerns or ideas , and then explains why or why not they're valid. Therese is very knowledgeable, polite and kind. Her staff members are also very polite, kind and helpful. I would highly recommend AOD Hearing Aid Center and Dr. Therese Kistenfeger."

    ★★★★★   ·   Betty Helm   ·   4 days ago

"Therese' is a true audiologist, rather than a technician. Therese' takes a personal interest in my hearing situation and is readily available for follow-up appointments and dialogue. I avoided hearing aids for several years, and chose to get them after seeing how well a friend was doing with his. He referred me to AOD Hearing aids. I have since referred friends and acquaintances to Teresa. For the Decatur area, AOD is the best choice, in my opinion!"

    ★★★★★   ·   maximusretrievers   ·   6 days ago

"Excellent service and on time Very knowledgeable staff. Testing was quick and comfortable. Ken Brown"

    ★★★★★   ·   Karen Brown   ·   1 week ago

"I am still absolutely loving my hearing aids! AOD is a hidden gem in the Mt. Zion area. Teresa holds a Doctorate in Audiology—the highest level of education in her field, which truly shows in the expert care she provides. If you’re looking for hearing aids and want the very best, look no further. You’ll be more than pleased, and that’s just the beginning. The aftercare and ongoing support are truly unmatched. The office is beautiful and impeccably clean, and the staff is amazing, friendly, knowledgeable, and dedicated to supporting all your hearing needs. Make an appointment and see for yourself."

    ★★★★★   ·   Mohammad Shamloo   ·   4 weeks ago

"I am very happy to have Therese as my audiologist see took me from a lady who heard almost nothing to a lady that today hears just about everything .Thank you so much .Oh I forgot to say I’m 86 years old and am very thankful to have found Therese"

    ★★★★★   ·   Judith Tyler   ·   2 months ago

"I have been working with Theresé for about six years now. Here is the thing everyone needs to know: you get new hearing aids and they don't sound like you want them sound, just call, schedule an appointment and she will fix them to the absolute best of her ability (and her ability is excellent). She never complains when I come in (and I can be persistent about getting my aids fine tuned to my ears) and always, always a smile and laughter. I will never understand why people choose a joint like those companies that send you unsolicited flyers in the mail (okay, I understand price can be an issue for some). But honestly, Theresé is the most capable, most understanding audiologist I have encountered. I will admit this: I will not be alive when she retires, and for that I am thankful. Because these is no one I would ever deal with other than Theresé, her staff and AOD. Seriously."

    ★★★★★   ·   Anthony Perry   ·   2 months ago

"The staff was very friendly. Got in at scheduled time and the Dr was very helpful and listened to my concerns. The office was clean and bright too."

    ★★★★★   ·   Robert King   ·   3 months ago

"spoke with Donald and had many questions answered. He is really a nice and informative person. Explained a lot to me. I am trying to decide what I want and will be seeing him again. Thanks"

    ★★★★★   ·   linda grammer   ·   3 months ago

"Therese is a very professional audiologist that took care of my mother and provides outstanding services should you need a hearing aid."

    ★★★★★   ·   Willie Hill Jr.   ·   7 months ago

"Our appointment was right on time for my exam. The test began with an explanation of what would happen during the test. Our audiologist then conducted the test and, when finished, explained my results. She displayed a chart which showed my hearing strengths and weaknesses. It was fast and efficient. I ordered my hearing aids and they were ready for pick up a week later. I highly recommend AOD Hearing aids for hearing testing, explanation of results (good hearing, poor hearing, or recommendations for improvement.). I highly recommend AOD Hearing Aids!!"

    ★★★★★   ·   Mark Barthelemy   ·   8 months ago

"Therese is a very professional audiologist and provides outstanding services should you need a hearing aid.."

    ★★★★★   ·   Tom Mathews   ·   9 months ago

"We were greeted with a smile, how may I help you? Our appointment was on time and we were very pleased with the service. Therese was professional and showed good knowledge of the hearing aides. She sat them up and paired to our phone. We were very pleased."

    ★★★★★   ·   Mary Peck   ·   10 months ago

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